Policies

Occupancy

All our rates are based on double occupancy. Additional guests may be accommodated in our suites at a cost of $55.00 per person per night. State and local tax is additional. A 3-night minimum stay may be required on some holiday weekends, and a 2-night minimum stay is required during the summer season and on select weekends throughout the year. Please contact the Inn directly in the event a single night stay may be available. 

Pets

Pinewood Cabins can not accommodate pets in our cabins but we happily allow you to bring your pets to your tent or RV site.

Deposits

For direct bookings and third-party bookings: 3 nights or less must be paid in full at the time of booking. For stays longer than 3 nights, 50% of the lodging total must be paid at the time of booking with the balance due being automatically charged to the credit card on file 14 days before arrival. Reservations made within 14 days of arrival must be paid in full at the time of booking. Guests booking through an on-line travel agent must pay in full at the time of booking.

Cancellations

For Direct Reservations:

• Method of Booking: Directly through our website or by calling us.
• Notice Period for Cancellation: More than 15 days before your arrival date.
• Refund: Full deposit refund minus a $50 processing service fee.
• Special Instances: For group reservations, weddings, and special events, an earlier cancellation deadline may apply.
• Short-Notice Reservations: Reservations made within 15 days of arrival require full payment and are non-refundable.

We strongly encourage travel/trip cancellation insurance. Allianz Global is a leading provider of travel related insurance plans. Guests are encouraged to contact them directly, determine an appropriate plan, and/or investigate other insurers at insuremytrip.com to compare and evaluate.

Check-In

Check-In is between 3:00 PM and 7:00 PM. If you are going to arrive later than 7:00 PM please contact the Inn directly at 508-255-1886 so we can prepare your room for a late arrival and explain our late check-in procedure. Guests arriving after hours will find an envelope attached to the front door with a welcome letter, your room key, and directions to your room.

Check-Out

Check-Out is 11:00 AM. A late check-out may be available at a fee of $20 per hour. Please check with the front desk if you would like a late check-out. Late check-outs are at the sole discretion of the Innkeeper based on incoming arrivals.

Smoking

Pinewood Cabins is a completely smoke-free environment. Smoking is not allowed indoors or in any areas of the outdoor property which includes all porches, decks, gardens, driveways, and the fire pit. This includes cigarettes, e-cigarettes, marijuana, pipes, or cigars. Anyone caught smoking in their cabin will be charged a $300 cleaning fee to the credit card on file and may be asked to leave the premises.

Candles

The burning of candles and/or incense is strictly prohibited. If you would like a battery-operated candle for your room, please see the front desk.

Adult Beverages

Pinewood Cabins is a BYOB facility. We provide wine glasses, bottle openers, champagne flutes and ice buckets for your use. We do have an ice machine. Guests may use the mini fridge in the main dining room to keep beverages cold if they are not staying in a cabin with a kitchen. You may consume alcoholic beverages in your room, or in any of the indoor or outdoor common areas. Please drink responsibly.

Quiet Hours

For the comfort of all guests, Pinewood Cabins observes quiet hours from 10:00 PM to 8:00 AM.

Damage/Damage Fees

Guests are responsible for any damages or theft. You may be charged for such things as abuse, damage above normal wear and tear, pet damage or theft. In the rare event that a room or its contents are damaged due to extreme guest negligence or evidence of smoking in the cabin, we may access a damage/cleaning fee not to exceed $500 and/or a replacement charge not to exceed $1000.

Notice to Guests

This property is privately owned, and the owners reserve the right to refuse service to anyone and will not be responsible for accidents or injury to guests or loss of money, jewelry, or valuables of any kind.

We will not be responsible for items left in your room. Please check your room thoroughly for personal items before leaving as there will be a charge of $20.00 plus postage for all items that need to be shipped back to guests.